{"id":1486,"date":"2026-02-18T04:48:10","date_gmt":"2026-02-18T04:48:10","guid":{"rendered":"https:\/\/ownryde.com\/us\/?page_id=1486"},"modified":"2026-05-18T04:02:03","modified_gmt":"2026-05-18T04:02:03","slug":"accessibility-policy","status":"publish","type":"page","link":"https:\/\/ownryde.com\/us\/accessibility-policy\/","title":{"rendered":"Accessibility Policy"},"content":{"rendered":"\t\t
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OWNRYDE ACCESSIBILITY & NON-DISCRIMINATION POLICY <\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\tOwnRyde, Inc. \u2014 Technology Platform<\/strong>\n
\nVersion 2.0 \u2014 Effective January 2026\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n This Accessibility & Non-Discrimination Policy (\u201cPolicy\u201d) applies to all users of the OwnRyde Platform (\u201cPlatform\u201d), including Riders, Drivers, and other users (\u201cUsers,\u201d \u201cyou,\u201d or \u201cyour\u201d).\n<\/p>\n\n

\n OwnRyde, Inc. (\u201cOwnRyde,\u201d \u201cwe,\u201d \u201cus,\u201d or \u201cour\u201d) operates a technology platform that connects Riders with independent Drivers.\n<\/p>\n\n

\n OwnRyde is committed to promoting equal access, respectful treatment, and non-discriminatory participation within the Platform.\n<\/p>\n\n

1. Commitment to Accessibility<\/strong><\/p>\n\n

\n OwnRyde strives to improve accessibility and usability for all users, including individuals with disabilities.\n<\/p>\n\n

We aim to:<\/p>\n\n

    \n
  • Promote equal access to Platform features<\/li>\n
  • Improve digital accessibility where reasonably possible<\/li>\n
  • Support fair participation within the Platform<\/li>\n
  • Encourage respectful and inclusive experiences<\/li>\n<\/ul>\n\n

    \n Accessibility efforts may evolve over time as the Platform develops.\n<\/p>\n\n

    2. Non-Discrimination Policy<\/strong><\/p>\n\n

    \n Discrimination, harassment, or unequal treatment based on protected characteristics is strictly prohibited.\n<\/p>\n\n

    Protected characteristics may include:<\/p>\n\n

      \n
    • Race<\/li>\n
    • Color<\/li>\n
    • Ethnicity<\/li>\n
    • National origin<\/li>\n
    • Religion<\/li>\n
    • Gender<\/li>\n
    • Gender identity<\/li>\n
    • Sexual orientation<\/li>\n
    • Disability<\/li>\n
    • Age<\/li>\n
    • Marital status<\/li>\n
    • Veteran status<\/li>\n
    • Citizenship status where protected by law<\/li>\n
    • Any other characteristic protected by applicable law<\/li>\n<\/ul>\n\n

      Users may not:<\/p>\n\n

        \n
      • Refuse service unlawfully<\/li>\n
      • Harass or intimidate others<\/li>\n
      • Use discriminatory language<\/li>\n
      • Engage in discriminatory conduct<\/li>\n
      • Treat users unfairly based on protected characteristics<\/li>\n<\/ul>\n\n

        \n Violations may result in suspension or permanent removal from the Platform.\n<\/p>\n\n

        3. Accessibility Responsibilities<\/strong><\/p>\n\n

        \n Drivers are responsible for complying with applicable accessibility and non-discrimination laws.\n<\/p>\n\n

        Where required by law, Drivers may be expected to:<\/p>\n\n

          \n
        • Provide service without unlawful discrimination<\/li>\n
        • Reasonably accommodate Riders with disabilities<\/li>\n
        • Transport mobility devices that can reasonably fit within the vehicle<\/li>\n
        • Comply with service animal requirements<\/li>\n
        • Avoid discriminatory conduct or refusal of service<\/li>\n<\/ul>\n\n

          \n Drivers remain independent contractors and are solely responsible for complying with applicable legal obligations.\n<\/p>\n\n

          4. Service Animals<\/strong><\/p>\n\n

          \n Riders with disabilities may travel with service animals where permitted by applicable law.\n<\/p>\n\n

          \n Drivers may not refuse transportation solely because a Rider is accompanied by a lawful service animal where prohibited by law.\n<\/p>\n\n

          \n Users are expected to handle service animal situations respectfully and professionally.\n<\/p>\n\n

          5. Digital Accessibility<\/strong><\/p>\n\n

          \n OwnRyde may work to improve:\n<\/p>\n\n

            \n
          • App usability<\/li>\n
          • Text readability<\/li>\n
          • Navigation accessibility<\/li>\n
          • Screen compatibility<\/li>\n
          • User interface accessibility<\/li>\n<\/ul>\n\n

            \n Accessibility features may vary depending on:\n<\/p>\n\n

              \n
            • Device type<\/li>\n
            • Operating system<\/li>\n
            • Third-party services<\/li>\n
            • Platform capabilities<\/li>\n<\/ul>\n\n

              \n OwnRyde does not guarantee uninterrupted accessibility functionality across all devices or technologies.\n<\/p>\n\n

              6. Reporting Concerns<\/strong><\/p>\n\n

              Users may report:<\/p>\n\n

                \n
              • Accessibility concerns<\/li>\n
              • Discrimination<\/li>\n
              • Harassment<\/li>\n
              • Accessibility barriers<\/li>\n
              • Policy violations<\/li>\n<\/ul>\n\n

                \n Reports may be submitted through available support or reporting channels.\n<\/p>\n\n

                \n OwnRyde may review reports and take actions including:\n<\/p>\n\n

                  \n
                • Warnings<\/li>\n
                • Account restrictions<\/li>\n
                • Temporary suspension<\/li>\n
                • Permanent removal<\/li>\n<\/ul>\n\n

                  7. Enforcement<\/strong><\/p>\n\n

                  \n OwnRyde reserves the right to:\n<\/p>\n\n

                    \n
                  • Investigate reported violations<\/li>\n
                  • Restrict Platform access<\/li>\n
                  • Suspend accounts<\/li>\n
                  • Permanently remove Users<\/li>\n
                  • Enforce Platform policies<\/li>\n<\/ul>\n\n

                    \n Enforcement decisions may be made to protect:\n<\/p>\n\n

                      \n
                    • User rights<\/li>\n
                    • User safety<\/li>\n
                    • Platform integrity<\/li>\n
                    • Legal compliance<\/li>\n<\/ul>\n\n

                      \n OwnRyde\u2019s decisions regarding Platform access and enforcement are final to the fullest extent permitted by law.\n<\/p>\n\n

                      8. No Guarantee of Conduct<\/strong><\/p>\n\n

                      \n While OwnRyde establishes Platform standards and policies, OwnRyde cannot guarantee:\n<\/p>\n\n

                        \n
                      • User conduct<\/li>\n
                      • Accessibility outcomes<\/li>\n
                      • Transportation outcomes<\/li>\n
                      • Compliance by independent Drivers<\/li>\n<\/ul>\n\n

                        \n Transportation services are independently provided by Drivers.\n<\/p>\n\n

                        \n Users remain responsible for exercising personal judgment and complying with applicable laws.\n<\/p>\n\n

                        9. Policy Updates<\/strong><\/p>\n\n

                        \n OwnRyde may modify this Policy at any time.\n<\/p>\n\n

                        \n Continued use of the Platform after updates constitutes acceptance of revised policies.\n<\/p>\n\n

                        Contact Information<\/strong><\/p>\n\n

                        \n Support: support@ownryde.com<\/strong>\n<\/p>\n\n

                        \n OwnRyde, Inc.
                        \n 11825 SW Greenburg Rd, Suite 106
                        \n Tigard, Oregon 97223
                        \n United States\n<\/p>\n\n

                        Acceptance<\/strong><\/p>\n\n

                        \n By using the Platform, you acknowledge that you have read and understood this Accessibility & Non-Discrimination Policy and agree to comply with its requirements and applicable laws.\n<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

                        OWNRYDE ACCESSIBILITY & NON-DISCRIMINATION POLICY OwnRyde, Inc. \u2014 Technology Platform Version 2.0 \u2014 Effective January 2026 This Accessibility & Non-Discrimination […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1486","page","type-page","status-publish","hentry"],"yoast_head":"\nAccessibility Policy - 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